Thank you for considering booking an activity with Long Beach Nature Tours! Please read the following information to ensure that you fully understand how payments are made, our booking conditions, cancellation policy, weather conditions policy and our release of liability waiver. Once informed, we would be happy to accept your booking, either by calling our office or by booking on-line via email.
Prices
Prices are listed in Canadian dollars.
Sales Tax
Listed prices do not include tax. An additional 5% Federal Goods and Services Tax (GST) will be added to the tour total. We will apply the appropriate tax rate when you book.
Ecosystem Service Fee
An ecosystem service fee of $5 per person will be added to each fare ($20 total per private order) in support of maintaining the marine ecosystem in Clayoquot Sound and support the Tla-o-qui-aht Tribal Park Guardian Program. Long Beach Nature Tours donates this amount annually. This fee is voluntary and can be removed upon request.
Fuel Surcharge
We add a fuel surcharge of $10 per person ($40 total per private order) onto all of our boat based tours.
Methods of Payment
We accept MasterCard, Visa, American Express and E-Transfers.
Booking Conditions
There is a degree of hazard in all outdoor activities. All participants must sign the Long Beach Nature Tours waiver of liability prior to commencing any tour. Tours depart rain or shine however; should Long Beach Nature Tours cancel your excursion due to extreme weather conditions, we will do our best to reschedule for a later date. Should we be unable to do so, you will be issued a full refund. The participation of any person on any tour is continually subject to the discretion of the guide and Long Beach Nature Tours. As we will be traveling into a remote area; it is imperative you disclose any medical conditions that could put you, your guide or others safety at risk. Tours take place in a variety of terrain and locations. A modest level of fitness is required.
Booking Policy
Nature & Wildlife Tours, Hiking Tours & Biking Tours
A valid credit card is required to confirm a booking. No deposit is required. Payment will be charged 7 days prior to the scheduled tour date and become non-refundable thereafter. Active Holiday Packages & Backpacking Trips
>90 days: $250/person deposit (balance due 30 days prior) 90-61 days: 25% of payment (balance due 30 days prior) 60-31 days: 50% of payment (balance due 30 days prior) 30-0 days: 100% of payment
Cancellations and Refunds
In the event that Long Beach Nature Tours cancels a tour your full payment will be refunded. Should you need to cancel from a tour, the following terms will apply: Nature & Wildlife Tours, Hiking Tours & Biking Tours - Are NON-REFUNDABLE within 7 days of the scheduled tour date. Active Holidays packages and & Backpacking Trips - Are NON-REFUNDABLE within 30 days of the scheduled tour date.
Cancellations must be received in writing. Cancellations are only effective once your notification is received by Long Beach Nature Tours. We ask that you thoroughly understand and consider the booking and cancellation policy prior to booking as we make financial commitments to our guides (and food and transportation providers) once you have booked and we have confirmed a trip. We take your booking in good faith and begin incurring costs upon confirmation.
Travel Cancellation Insurance
It’s very important that all our guests understand that a wide range of events and circumstances, ranging from personal illness to extreme weather and other events beyond our control could result in your payment becoming non-refundable and non-transferable. For this reason, we strongly recommend that you purchase travel insurance that includes coverage for cancellation, including now readily available “Cancel For Any Reason” coverage.
Weather Conditions Policy
Island weather is unpredictable in all seasons and is a constant factor that shapes the decisions we make before and during our tours. Some of our tours requiring accessing outer islands by boat to begin hiking; these tours will require fair weather and calm seas. Other tours are located in the mountains and current conditions will reflect the locations we are able to access. It would not be practical for us to refund every situation where our guests do not get the weather conditions they hope for so we make every effort to develop alternative plans. We will work diligently to give you the best experience with the conditions we face at the time.
Make a Booking
All of our tours and can be booked online. Please use our Online Reservation Service, we will follow up with you or you can also book by phone or reach out by email.
Tipping
Tipping is a North American custom and a great way to show your guide your appreciation. Our guides keep 100% of the tips they receive.
Waiver
Please read our waiver carefully. Risks, dangers and hazards are outlined in our Release of Liability Agreement, which all participants are requested to read and required to sign before participating in our tours.
CONTACT US
+1.250.725.3320
Box 1132 Tofino, BC V0R2Z0
OFFICE
Storm Light Outfitters
390 Main Street, Tofino BC